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Hosting
account is great, no problems at all! Best thing for me is reliable email, which
they have. I don't have any complaints at all, speed is great as expected which
makes it nice to do dev work.
Kerry Braye www.keltawebconcepts.com.au, 2001-07-11 More
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Vision
To provide a value
adding service for small business entry to e-commerce and web
communications solutions.
To provide
sophisticated low cost options for our clients and establish a
relationship of trust and value in our consultations.
To offer
independent, impartial and timely consultancy advice and to
be upfront with all reseller arrangements and relationships.
To promote a 'socially
responsible' use of the internet in a fully deregulated environment.
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Operations
We embrace the
International Customer Service Standard (ICSS 1999-2002) in all that we
do.
Relationship
We will seek out your
input to the running, developing and growth of Ezi Hosting.
Accessibility
We guarantee to be
available within normal business hours and respond to all e-mail
enquiries within 24 hours.
Privacy
We guarantee the privacy
and confidentiality of any information we acquire from you as a customer
and will not divulge that information to any third party for any purpose
without your prior consent (For further details see our Privacy
Policy)
Service Guarantee
We will meet the stated
requirements of all our activities in the spirit of the International
Customer Service Standard (ICSS 1999-2002).
Responsiveness
We will respond to all
enquiries in easy to understand language.
Complaints
We see complaints as an
opportunity to take Ezi Hosting forward. Accordingly, all of our staff are
empowered to resolve customer complaints.
Our Commitment
Our
commitment is to embrace this Charter. However, if we should fall short
in any aspect, we encourage you to Complain To Us directly, so that the
matter may be resolved.
How to contact Ezi Hosting.
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